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Buying Information:


PRICES: F.O.B. Greenwich, NY 12834

CLAIMS: Claims for defective merchandise, shortages, errors in shipment, or merchandise damaged in transit must be made within 3 days of receipt or order.

RETURNS: Merchandise will not be accepted without a return authorization number. 20% restock fee. A credit memo will be issued for returns. No cash refunds.

BACK ORDERS: Automatically ship when available.

PAYMENT: We accept MasterCard, Visa, Discover and American Express. We charge your credit card the day your order ships. Charges will appear on your statement as The Toy Works, Inc., our legal company name. Be confident that your credit card transaction is processed in the most secure web environment possible.

NET 30: To apply for a Net 30 account, send 3 trade references with your customer account numbers, bank reference and resale number (NYS only).

SERVICE CHARGES: Accounts over 30 days are charged 1.5% per month. Accounts past 90 days liable for collection and attorney’s fees. $35 charge for a returned check.

PRIVACY INFORMATION: You have our promise not to sell, trade or distribute any of your personal information.

COPYRIGHTS: All our artwork is Licensed and Copyright protected.